Facilitation Skills Workshop

FACILITATION SKILLS WORKSHOP

A powerful and essential form of leadership, facilitation skills is by far one of the most valuable skills for leading any kind of group communication, problem-solving, or decision-making in this VUCA world today.

In organizations where people must work in groups to plan, decide, innovate, implement, and share responsibilities, facilitators play a critical role in designing good processes and creating an atmosphere of trust and synergy for groups to work more effectively and collaboratively towards achieving common goals.

Facilitation is both a science and an art which takes years to cultivate and nurture. With the recent pandemic situations that led to an increase in hybrid work environment, facilitators globally have also started using online collaborative tools to help companies deal with online meetings and discussions in sustaining business continuity and transformation.

Designed and facilitated by Jerlyn Tang who has more than 20 years of facilitation experience working with groups and corporate organizations, this 16-hour Change@Werk Facilitation Skills Workshop covers both theory and practical for in-person and online facilitation which will enable our learners to become better facilitators and effective meeting managers.

Synopsis

  • Understand what process facilitation is, and its benefits in creating productive conversations.
  • Acquire key knowledge, and techniques in managing and enhancing group effectiveness.
  • Acquire a good range of process skills in helping groups generate, organise, rank, and evaluate ideas/data, build consensus/make decisions, understand moods/emotions, and commit to accountability/action.
  • Develop capacity as a neutral and effective facilitator in guiding group to work collaboratively and attain successful outcomes.

Venue

Online using Zoom

Course materials will be sent to your designated address prior to the start of course.

This workshop requires you to have a desktop or laptop with video camera capability.

Dates

  • 25 – 26 Aug 2022 (Online)
  • 1 – 2 Dec 2022 (Online)
    * Max 12 pax per workshop.

Workshop Fees

  • Standard Rate : S$1000
  • IAF Member Rate : S$900
    (Nett Fees and No GST)

Course Outline

  • Overview of Facilitation.
  • Roles and Responsibilities of an Effective Process Facilitator.
  • Managing Group Dynamics during Facilitation.
  • Enabling Group Creativity in Conversation.
  • 10 Useful Facilitation Process Tools in Guiding Group Work Collaboratively and Effectively.
  • Core Skills in Verbal, Non-Verbal, and Recording Techniques to actively engage group participatively.
  • The International Association of Facilitators Core Competencies.
  • Designing A Session.
  • Managing and Developing as a Facilitator.

Metholodolgy

This workshop is designed based on the International Association Facilitators (IAF) Values and Ethics with an intent to introduce participants to the IAF Core Competencies for becoming good facilitators. Based on adult learning principles, this workshop expands the professional value proposition of our course participants by giving them exposure and practice in facilitation for different context and scenarios. This online interactive workshop will have a mixed of learning interactions surrounding coaching, group discussions, case-studies and demonstrations using Zoom and Mural.

Who Should Attend?

Facilitators, Leaders, Meeting Managers, Consultants, HR/OD Practitioners, Trainers, Teachers, Project/Team/Community Leaders, Change Agents, Managers, Supervisors, or anyone who wants to enhance group effectiveness and performance.

Certificate of Completion For Facilitation Skills Workshop

A serialised digital certificate will be awarded to participants who have successfully completed the 16 hours of theory and practice for our 2-day Facilitation Skills Workshop.

Workshop Facilitator

Jerlyn Tang, IAF Certified™ Professional Facilitator | Master & Assessor
Founder and Principal Consultant, Change@Werk

Feedback from Participants

Good balance of hands-on practices and book knowledge.
Fruitful workshop and useful to my work.

Kwai Kiong
Directing Staff SAFTI-MI

Good balance of hands-on practices and book knowledge.
Fruitful workshop and useful to my work.

Joyceline Lau
Assistant Manager, Singapore Land Authority

Jerlyn is very knowledgeable and very willing to share with us her experience.  Probably one of the best online course I have attended.

Sky Sim
Instructor, Republic of Singapore Navy

Thank you for sharing and facilitating. Great job from Jerlyn to make the virtual session enjoyable and fun through activities.

Kenneth Lim
Senior Instructor, Republic of Singapore Airforce